Refunds & Returns
Our refund policy
Straightforward and fair. Here's exactly how it works.
Refund eligibility
We want you to be happy with your service. You can request a refund if:
- You are dissatisfied with the service for any reason.
- The request relates to your most recent payment.
Refunds apply to your latest payment. Older, already-used terms are not refundable.
How to request a refund
There are two easy ways to request a refund:
- Open a ticket: from your account, go to Support › Open a Ticket › Billing Department, with the subject “Refund Request”.
- Email us: write to [email protected] with your account email and order number.
What happens next
Once approved, we process your refund within 7 business days to your original payment method. You’ll get a confirmation by email when it’s done.
Need assistance?
Our team is here to help before, during and after your subscription. Reach us any time at [email protected] or on Telegram @devv767.